Support and Data Deletion

This page explains how to get help with Lot Crafter and how to delete your data. The Game has no account, email or password.

1. Contact support

In the Game open Settings and use the contact form, or go to support.bizsim.com. You can also write to office@bizsim.com. Please name the Game and your device.

2. Delete your data in the Game (fastest)

1. Open Lot Crafter.
2. Go to Settings.
3. Tap Delete my data and confirm.

The Game asks our services to delete the data linked to your installation, wipes the local save and closes. This is final.

3. If you can no longer open the Game

Write to privacy@bizsim.com with the subject “Lot Crafter data deletion” and tell us your device and roughly when you last played. Because the Game has no account we may ask questions to check the request; we answer within 30 days.

4. What is deleted

• the local save on your device
• data our services hold for your installation, including support tickets you sent

5. What can remain

• data held by Google (Play Games Saved Games, advertising ID, Google Play purchase history, Firebase analytics and crash data); it follows Google’s own deletion and you can manage it in your Google account and in Play Games settings
• purchase records we must keep for accounting or tax law, for the legally required time
• backup copies, until they rotate

Details are in the Privacy Policy.